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What is Reseller Hosting?
Reseller hosting provides you with the ability to create individual domain name based hosting accounts that will use the space and bandwidth of your main account. You remain in complete control by setting the amount of space and bandwidth each hosting account you create can use.
How Can You Benefit with a Reseller Account?
Webmasters with multiple websites can host all their websites under one account or create their own web hosting company and resell hosting as a value added feature or as a separate entity.
What is Private Label Reseller Hosting?
Private labeling means that your hosting identity is seen by your hosting clients and not ours. Should you wish to start your own hosting company by using one of our reseller hosting accounts, all traces of Netports Australia are completely removed so that your customers will see only you. We accomplish this by providing you with your own nameservers, and as a further no cost option, we can also brand your  cPanel™ control panel system with your name/logo.
Will I get my own personalised nameservers?
Yes. This will take the form of ns1.yourdomain.com and ns2.yourdomain.com.
Do you provide technical support with Reseller Accounts?
Yes, absolutely - but only to you, not your hosted domains. You should be reasonably proficient in all areas of website hosting and be committed to providing your own support to your customers. However, if you want us to perform technical support for your own hosted domains this option is available.
Do I need to pay you every time I add a new hosting account?
No. once you have paid for your reseller account you can keep adding new hosting accounts for as long as your space, bandwidth and hosted domain limit allows.
How Do I Manage My Reseller Account?
All reseller hosting accounts come with two separate control panels. WHM (WebHost Manager) is the administration control panel and cPanel™ is the end user control panel.
WHM allows you to completely manage and create your hosting accounts giving them each their own cPanel™. Some functions you can perform with WHM include:
- Create hosting plans with the space, bandwidth and feature list of your choosing
- Upgrade, suspend, modify or terminate your hosting accounts
- Ability to limit hosted accounts disk space. bandwidth, emails accounts
- Choose your hosted accounts cPanel™ theme
- Change accounts users' passwords.
- Check server status.
cPanel™ is designed for the end user allowing them to manage their individual accounts which include:
- Create, remove email accounts, forwarders, autoresponders.
- View website statistics with AWstats, Webalizer or Urchin.
- View account information such as bandwidth usage, server status.
- Manage domains, subdomains, and parked domains.
- Manage and create MySQL databases.
- Add, remove FTP accounts.
- Use advanced tools such as cron jobs, hotlink protection.
- Access to pre-installed scripts such as Fantastico.
How long do you take to set up a Reseller account?
No promises of instant activation here. A reseller account will take about 48 hours to set up. Its all about quality. When we create a new reseller account and sign off on it i.e. release it to you, it will have met very strict quality control standards.
Do you allow overselling?
All reseller usage is calculated on the TRUE space and bandwidth used by all a reseller's hosted domains and NOT from the hosting plans a reseller invents. So the answer is yes, we do allow you to utilse what you've paid for, absolutely, overselling is allowed. Netports Australia prides itself on supporting and helping our resellers to grow.
However, to guard us and our other reseller clients against those that maliciously "bomb" reseller accounts by hosting thousands of small sites, there are limits to the number of domains a reseller can host in a given plan. They are very generous limits and should signal to you that we are very serious about not overloading our resources.
Can my Reseller account have a SSL cert?
Yes. We install your SSL cert. You first generate a SSL signing request from inside your WHM and obtain an SSL cert from this. Once your cert has been received, send it to us and we will install it.
Is my Reseller account e-Path enabled?
Yes. All Netports Australia Reseller accounts are e-Path enabled. You can obtain the e-Path credit card payment gateway service for any of your hosted domains at a special reseller rate and you do not even need to install a SSL cert. E-Path is a manual credit card payment gateway with no transaction fees or on-going costs. It provides instant e-commerce functionality for any website. More on the e-Path Credit Card Payment Gateway
Will you shut me down if I go over my limits?
No, of course not. But you will be expected to upgrade to the next higher plan or pay for the excessive resources used.
If you have any questions about our reseller hosting packages, please feel free to send us your question.
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