• Name
  
• Company
  
• Address
  
• Email address
  
• Telephone number
  
• Internet domain name
  

Financial Information processed by e-Path Credit Card Payment Gateway

• Credit or debit card information
  
• Cardholder name
  
• Card number
  
• Type of card (e.g., Visa, Mastercard)
  
• Expiration date
  
• CVV Number
  

Verification Data

• Internet Protocol (IP) address for fraud-prevention purposes
  

When you provide personally identifiable information to Netports Australia through one of our websites, it will be used to fulfill your specific request. However, Netports Australia reserves the right, in its discretion, to send you updates and other important information about your Netports Australia service.

Netports Australia currently only sends service communication e-mails through netportsaustralia.com, and does not send marketing e-mails or newsletters through any of our websites. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these important e-mail messages.

Netports Australia will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those Netports Australia sites where you may provide Netports Australia with credit card, electronic payment service, or other ordering information via the Web, Netports Australia protects and secures this information by employing commercially customary web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Netports Australia will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, Netports Australia assumes no obligation to protect such information from disclosure.

3. Non-Personally Identifiable (Generic) Information.

In general, Netports Australia gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the Netports Australia sites visited. Netports Australia gathers this information for the limited purpose of determining customer service and website needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about Netports Australia services). Netports Australia does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it.

4. Your Netports Australia Hosted Web Site, Bulletin Boards, Chat Rooms and Third Party Sites.

Information that you disclose in a public space, including on any bulletin board, chat room, or website that Netports Australia may host for you as part of your Netports Australia services, is available to anyone else who visits that space. Netports Australia cannot safeguard any information you disclose in these locations. Additionally, Netports Australia websites may contain links to sites that belong to third parties unrelated to Netports Australia. Netports Australia cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

5. Support Center.
Netports Australia's Support Center is a key component in enabling us to provide our Customers with the means to communicate directly with Netports Australia for the purpose of obtaiining technical assistance, information or advice about their services with Netports Australia. Each support submission is assigned an individual tracking number which is logged and monitored for the following purposes:

• to measure the effectiveness of Support in providing support to customers;
  
• to improve the quality and effectiveness of Support in providing support to customers;
  
• to perform any other internal task related to providing services to Netports Australia customers, provided that performance of the task does not require disclosure of any of the contents of a support submission without the Customer’s prior permission.
  
• to analyze and resolve system problems;
  
• to compile and update frequently asked questions (FAQ) and entries in the customer support Knowledge Base;
  
• to train personnel providing support to customers;
  
• to evaluate the job performance of personnel providing support to customers;
  

6. Exceptions and Limitations.

Notwithstanding the foregoing and in compliance with applicable laws, Netports Australia (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Netports Australia) or purported unlawful activities of any user of the Netports Australia Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Netports Australia may be required to disclose personally identifiable information.

In addition, Netports Australia may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Netports Australia’s business; or (iii) to protect the rights or property of Netports Australia or others.

7. Applicable Laws.

AS A MATERIAL CONDITION OF USING THIS WEBSITE OR NETPORTS AUSTRALIA’S HOSTING SERVICES, OR BOTH, CUSTOMER AND NETPORTS AUSTRALIA AGREE THAT THE USE OF THIS SITE IS BOUND AND GOVERNED BY THE LAWS OF THE STATE OF QUEENSLAND AND OF AUSTRALIA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.

8. Changes in this Privacy Statement.

If we decide to change our privacy policy, we will post those changes in this privacy statement, on the home page, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

9. Contact Us.

If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@netportsaustralia.com.

10. Access to Personally Identifiable Information.

If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by e-mailing our Customer Support at techsupport@netportsaustralia.com.

11. Sharing of Information.

Agents

We use the e-Path Credit Card Payment Gateway to process credit card transactions. e-Path does not retain, share, store or use personally identifiable information for any purposes other than to bill you for our services.

Service Providers

We use other third parties to provide various additional services for you on our website. When you sign up for the additional services, we will share certain elements of the information you provide to us as necessary for the third party to provide that service.